Politique d’expédition

1. Shipping Rates & Delivery Thresholds

We strive to provide affordable and reliable shipping options for our global customers.

  • Free Standard Shipping: Enjoy complimentary standard shipping on all orders totaling $299 USD or more.

  • Standard Rates: For orders under $299, shipping fees are calculated at checkout based on the volumetric weight and dimensions of your package.

2. Shipping Methods & Estimated Timelines

Please choose the shipping method that best fits your timeline during checkout.

  • Standard Shipping: Estimated delivery within 20 - 30 days. This cost-effective method is recommended for high-value, non-urgent home decor projects.

  • Expedited Shipping: Estimated delivery within 10 - 14 days. This premium service is available for an additional fee calculated at checkout.

3. Dimensional Weight Calculation

For large-scale lighting fixtures and furniture, shipping costs are determined by the volume (size) of the box rather than just its actual weight. This ensures your delicate items are packed securely in appropriately sized crating to prevent damage during transit.

4. Special Requirements & Deadlines

If you are working on a strict renovation timeline or have specific delivery instructions (e.g., "Call before delivery"), please:

  • Leave a detailed note in the "Special Instructions" box during checkout.

  • Contact our dedicated support team at service@denluma.com immediately after placing your order.